Compliance recording and communications capture
Capturing regulated communications in an increasingly digital world
In financial services, the reliable recording of trade-related communications is not optional. It is a fundamental requirement to meet strict record-keeping, monitoring, and reporting rules under ever-evolving financial regulations, including MAR, MiFID II, Dodd-Frank, SEA, and other industry standards, government policies, and codes of conduct.
To keep pace with increasing regulatory demands and the growing appetite for digitalization, compliance recording must seamlessly work with different channels, communication modes, and complex IT infrastructures.
Capture everything
Capture all your regulated interactions across leading communication and collaboration environments, such as Microsoft, Zoom, Cisco, BT, IPC, Avaya and more.
Our proven compliance recording technology enables you to use unified and centrally managed recording for all critical communication streams involved in financial services and trading. These include chat, voice, SMS, video, screen, and content sharing—at the trader’s desk, via mobile or the endpoints used by your back-office staff.
Discover Verint Financial Compliance - Capture
Verint’s robust and scalable communication capture and call recording solution was designed to help you address these changing needs.
It is compatible with leading trader voice, unified communications, PBX telephony, mobile, and collaboration platforms to seamlessly adapt to your existing communication environment.
Our versatile compliance recording technology enables key business applications such as legal compliance management, records retention, risk mitigation, and communications monitoring.
All while providing compliance teams the means to provide proof of evidence to the regulator, resolve disputes, and limit liability.
Comprehensive and adaptable
Capture business-critical communications reliably with a single, unified platform – even in the most complex communications environments.
Voice, IM, SMS, video, screen activities, as well as file and content sharing are all captured with robust, enterprise-grade compliance recording for trader voice, mobile, UC and collaboration platforms, and IP telephony.
Packed with innovative tools to meet compliance requirements, Verint Financial Compliance can help lower total cost of ownership and simplify operation and maintenance.
Multi-channel, multi-modal
Whether you are using trading turrets and desk phones or the latest messaging and collaboration platforms, Verint’s proven recording technology can help your business sustain compliant voice and electronic communications.
Verint Financial Compliance captures not only voice calls, but all forms of communication and digital collaboration involved in regulated interactions and the trade lifecycle.
This includes instant messaging, persistent chat, SMS, video conferencing, screen activities, and various types of content sharing, such as file transfers or whiteboarding.
Unified communications and collaboration
Don’t let compliance concerns prevent you from successfully adopting the latest unified communications, messaging, and collaboration tools.
Verint offers a holistic compliance recording solution for the most commonly used collaboration channels and endpoints in financial services and trading environments.
It provides centralized, automated capture for any nominated user or group across multiple interaction scenarios.
